Privacy Policy
Our Plain English Privacy Policy
This privacy notice explains our policy for dealing with personal information that we collect. Throughout this Policy we refer to your “personal information” which means information which identifies you as an individual or from which your identity can be reasonably ascertained.. Your email address and telephone number are examples of personal information.
We will email any changes to this Privacy Policy and our service documentation will be updated as required.
Information Collected
Information collected when you accept our services, specifically your name contact details and email address.
Any messages or comments you submit to us eg through an email .
Use of 'cookies'
Main Cookies used on our site
| Cookie | Type | Duration | Description |
|---|---|---|---|
| GDPR Cookie Consent | Persistent | 1 year | When you click to accept the Cookie notification on this website, a cookie is used to remember your consent. That way you can enjoy our site without the nagging notification appearing at the bottom of the site. |
| Google Analytics | Third Party | 2 years | Used to track how the website is used and provide feedback to help us improve user experience. Your information is passed to Google to help with the analysis but NOT used for direct marketing. |
| Wordpress | Session | 2 weeks | Cookies used by Wordpress for core functionality. These cookies are required for the website to work properly |
Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited For more information on Google Analytic’s privacy policy visit here – http://www.google.com/analytics/learn/privacy.html
Use & Disclosure Of Information
Data Retention
Your Rights
Your rights under the General Data Protection Regulations 2016
You have the right to be informed about what data is being collected, how and why it is being used and any third parties that rely on the information.
The right of access
You may request details of personal information which we hold about you.
The right to rectification
If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible. We will promptly correct any information found to be incorrect.
The right to erasure
Where the data we hold is not required for legal record keeping you may request that it is erased.
The right to restrict processing
If you believe the data we are processing is incorrect you may request that the data is no longer processed until corrected
The right to Data portability
You may request that the data you have provided be transferred to another data controller in a machine readable format.
The right to object
You have a right to object to the processing of your data.
Further information can be obtained from the Information Commissioners Office website ico.org.uk
Security
We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet an be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure
Contact Details
If you have any questions or feedback about privacy please contact our office.
Contact Us Today
We’d always like to speak to you direct to find out how we can help.
Fill out our contact form, or call 0161 474 1211